FAQ- Frequently Asked Questions

1. When should I arrive for a performance?

We suggest arriving 15-20 minutes in advance so that you have enough time to park your vehicle, pick up your tickets, go to the washroom, grab something from concessions and get to your seat.

 

2. I purchased my tickets online- how do I pick up my tickets?

Tickets purchased online or over the phone  can be picked up when you arrive for the performance starting one hour before the show time.

 

3. Can I purchase a ticket at the door?

If tickets are still available for that day’s performance, they will be available to purchase at the door starting one hour before the performance start time.

 

4. Do you have accessible seating?

Yes.

 

5. I booked tickets for a performance but can no longer attend that night, can I switch my tickets?

Yes. If you need to exchange your tickets to a different night for any reason,
email [email protected] at least one hour minimum before the performance and we can exchange your tickets to another performance of the same show. Price differences may apply depending on what day you move to/ from.

 

6. I am no longer able to attend a performance at all, can I refund my tickets?

No. Blue Bridge Theatre has a no refund policy on all tickets.

 

7. It shows that a performance is sold out on the day I want to come, how can I get tickets?

If the date you are looking for is more than 48 hours away write [email protected] to be placed on a waitlist in the event tickets come available and we will contact you to book. If it is less than 48 hours show up for the performance to go on standby if tickets come available at the door.

 

8. I have a group who would like to attend a show, how do I book for my group?

For group bookings, please email [email protected]

 

9. How do I get involved with Blue Bridge Theatre?

We would be happy to hear from you! Blue Bridge Theatre has a regular volunteer roster, please visit our Volunteer Page on our website.

 

General FAQ’s:

 

Parking: Ample street or paid  parking is available at all our venues.

 

Latecomers: Latecomers will be seated at the discretion of the House Manager. There is no guarantee that you will be able to be seated in your reserved seats if you are late for a performance.

 

Courtesy to others: Talking, candy wrappers and coughing are distracting to fellow patrons and actors. We ask each patron to please keep noise to a minimum during a performance. Thank you for your cooperation.

 

Prohibited: The use of cameras and recording devices is strictly prohibited. All
mobile and electronic devices such as smart watches, must be turned off (even the
vibrations can be heard).

 

Warnings: On occasion, our productions may contain: script-specific smoking of non-tobacco products, special effects and language/content warnings. For more information, please refer to the show pages on the website.

 

How can I support Blue Bridge Theatre?
If you’ve ever been to a Blue Bridge production, you’ve already experienced the
excitement of live theatre and understand our commitment to producing exceptional entertainment. Like many non-profit organizations, Blue Bridge Theatre relies on the generous support of donors to help us continue to produce great theatre at affordable prices. Donations can be made on top of your ticket purchases, or as separate transactions on our website, or you can write our President at [email protected].